Reception — PMS certification (v1)
Run the check-in demo mission in an embedded reservations view: arrivals tab, demo row, training folio, completion — instant rubric and debrief.
Checking your session…
Hotel training
Barclés Académie
Hotel training built into your PMS
Eight operational domains (front office, housekeeping, F&B, accounting, HR, inventory, purchasing, cross-functional): built-in “How to” guides, eight live Académie paths, PMS simulation on the real dashboards with a coach banner, optional short prep quizzes — plus two immersive schools: the full F&B cashier lab (staff phone + password) and the Interactive Reception school, where lessons drive the real PMS in an embedded frame with a secure same-origin postMessage bridge so navigation, spotlights, and coach hints stay in sync — separate from the demo hotel on the sign-in page.
Staff with access: log in to open guides and interactive training. New property on Barclés SaaS: create your account, then sign in.
You can read this page without an account. Guides, “How to”, and interactive training open with your usual Barclés staff login — the same identity you use for day-to-day hotel tools.
At a glance
8
major PMS areas in the training catalogue
8
live Académie paths + PMS simulation; two flagship labs (F&B POS school + reception desk with embedded PMS & postMessage coach)
Native guides
step-by-step “How to” in the same product you run daily
Two flagship schools — F&B counter & reception desk
One is built around the real POS handset flow (trainer mode, staff login, session history). The other is the Interactive Reception school: your lesson stays in charge while the PMS runs inside the page — postMessage keeps routes, menu spotlights, and the floating coach card aligned so newcomers never wonder which screen to open next.
Guided interactive path (F&B — POS / cashier)
On-screen highlights and step-by-step popups: start here, sign in the learner (same phone and password as the staff app) and launch the session; the guided tour opens once the teacher mode is ready (after “Start training”).
Sign-in required · same intent as the “Open POS training” action on the F&B card below.
Checking your session…
Interactive Reception school — your desk, the real PMS
Guided submodules, scored practice, and a live PMS iframe that follows each step. When the lesson asks you to focus a screen, the parent page sends a typed postMessage: the embedded workspace navigates, highlights the right menu entry and content zone, and can surface a bilingual coach card — so learners feel “inside” the PMS, not beside a PDF.
Sign-in required · same destination as the front-office card’s interactive school link below; a guided launch adds ?guided=1 to start the walkthrough.
Checking your session…
Interactive Bar & Restaurant school — every F&B menu line
One sub-module per F&B menu entry (dashboard, table management, cashier, kitchen display, bar display, stock, reports…) with the **live PMS embedded** below. Each chapter ends with a 20-question quiz; your best score is kept on this device. Distinct from the POS Terminal school: this one covers the **whole department**, not just the till.
Sign-in required · same staff session as the rest of the PMS · `?guided=1` starts the walkthrough.
Checking your session…
Certification exams
Scenario-based checks in the **real PMS**: your actions produce a **live score** and criteria checklist — validation that goes beyond chapter quizzes, complementary to guided flows.
Bar & Restaurant — POS certification (v1)
Run the sale-demo mission in the embedded POS terminal: categories, line, notes, finish — live rubric aligned with guided POS flows.
Checking your session…
Mastery path
Complete the steps in order. Typical timeline: 2–4 weeks depending on your role — repeat “How to” articles, the eight live Académie paths, PMS simulations on real dashboards, the Interactive Reception school (embedded PMS + postMessage), and the full F&B POS run-through where you need it.
1. Sign in to the PMS (staff account)
Use your standard staff credentials. For real training, don’t mix this up with the “Demo hotel” account on the sign-in screen.
2. Foundations: front office & night audit
Read and practice the “How to” guides, then open the Interactive Reception school: the same reservations and front-desk flows, with the live PMS beside your lesson and postMessage keeping the coach and highlights aligned.
How-to guides — Front office & night auditChecking your session…3. Housekeeping & room status
Master room status, floor tasks, and coordination with the front desk for a smooth guest stay.
4. F&B: guides, then hands-on interactive
Start with F&B how-tos, then run the interactive POS course (learner enrolment with staff phone; sign-in with the same password as the app) to lock in the cashier flow.
How-to guides — Food & beverageChecking your session…5. Accounting, HR, inventory, purchasing & cross-module
Depending on your scope, use “How to” (entries, treasury, payroll, stock, purchase orders, general topics), the matching live Académie path, and PMS simulation on each real dashboard.
6. (Optional) Trainers: learner follow-up
With the right permission, use the interactive training admin to monitor enrollments, attempts, and progress.
Why teams train inside the PMS
Real people, real property workflows — photography illustrates the environments Barclés Académie is built for.
Native integration
Learning tied to the same screens and workflows as the PMS, so training matches daily operations.
Progress & follow-up
Attempts, scores, and resume-where-you-left-off — useful signals for team leads and trainers.
Toward a business LMS
Designed to grow into a full hospitality learning portal: modules, roles, auditability, at your property’s pace.
Learning roadmap
The goal: one place to train front office, F&B, housekeeping, finance, HR, stock, purchasing, and cross-team topics — live paths, PMS simulation, and where it matters most, full interactive schools (F&B POS + reception with embedded PMS and postMessage sync) on the same product you run daily, then a richer catalog when you are ready.
Paths by PMS module
Eight cards below — one per domain. Each offers “How to” guides, a live Académie path (overlay on the programme page, then links into the real PMS), and a guided PMS simulation that opens your actual module dashboard with a coach. Front office adds the Interactive Reception school (embedded PMS + postMessage coach). F&B keeps the full interactive cashier school.
Tip: use Live path to orient yourself on Académie first; use PMS simulation to rehearse on the real screen with the purple banner; for reception and F&B, open the interactive schools when you want the tightest loop — the reception course even steers the embedded PMS for you via postMessage; use the optional prep quiz on Académie for a two-minute warm-up before you click in production.
Interactive path
Front office & night audit
Reservations, check-in/out, payments, night audit — plus the Interactive Reception school: real PMS in frame, guided steps, scored practice, and postMessage-driven navigation and coach hints.
Built-in guides
Housekeeping
Room status, tasks, linen inventory, and coordination with the front desk.
Interactive path
Food & beverage
POS, service, kitchen and bar stock — including hands-on cashier training for floor teams.
Built-in guides
Accounting & treasury
General ledger, cash positions, reconciliations, tax, and management reporting aligned with PMS flows.
Built-in guides
Human resources
Schedules, attendance, payroll, and employee records for a structured workforce.
Built-in guides
Inventory & stores
Items, stock movements, counts, and links to kitchen or outlets.
Built-in guides
Purchasing & suppliers
Purchase requests, purchase orders, goods receipt, and commitment tracking.
Built-in guides
Cross-functional & admin
Shared practices, configuration, and workflows that span multiple departments.